Shipping Policy
Most US-based orders are shipped directly from our US warehouse within 24-48 hours for your convenience and maximum efficiency.
Standard Shipping (7 to 10 Business Days)
FREE Standard Shipping on all subscription orders or orders over $75 in the USA.
A flat rate of $4.95 for non-subscription orders in the USA.
Expedited Shipping (2 Business Days)
Available for $12.95 for all US orders.
Priority Shipping (1 Business Day)
Available for $21.95 for all US orders.
Need your product NOW?
Call our customer service at (817) 380.8191 and request Overnight Shipping. Costs and delivery times will be provided at the time of your order.
100% Money-Back Guarantee
We take your satisfaction very seriously. If, for any reason, you are displeased with our products, we will gladly refund your money or issue an exchange within 30 days of your purchase. We will issue store credit up to 60 days from the date of purchase.
Please contact our Support Team at support@thenutrifixxgroup.com or (817) 380 8191 to request a refund. Our Support Team will provide the return labels, and The Nutri Fixx Group will pay for the shipping costs for the returns sent back to our fulfillment center.
Your refund will be credited to your original payment within 10 business days of us receiving the product. Refunds granted are for the product cost only and do not include shipping costs paid by the customer (and shipping tax where applicable).
Exceptions
If your order is incorrect (e.g., missing an item, a different item than ordered, or the wrong quantity), contact us at support@thenutrifixxgroup.com or (817) 380 8191 as soon as possible. We will expedite the correct order, and if a return is necessary, we will cover shipping costs both ways.
Any digital products are non-refundable.